THE FOLLOWING INSTRUCTIONS ARE FOR UOF USERS UTILIZING GOOGLE CHROME
For help clearing your cache and cookies as well as checking for Google Chrome updates, please follow the instructions below.
Clearing Cache and Cookies
- On your computer, open Google Chrome.
- At the top right, click More
Settings.
- Select Clear browsing data.
- Select the Basic tab.
- Check the box next to Cookies and other site data and Cached images and files.
- Note: Select Last 24 hours for the time range to start. If you're still having issues, repeat the steps above but choose All time instead.
- Select Clear data.
- Refresh the webpage that you're having trouble with.
Updating Google Chrome
Check Google Chrome for updates:
- On your computer, open Google Chrome.
- At the top right, look at More
.
- If an update is pending, the icon will be colored:
- Green: An update was released less than 2 days ago.
- Orange: An update was released about 4 days ago.
- Red: An update was released at least a week ago.
To update Google Chrome:
- On your computer, open Google Chrome.
- At the top right, click More
.
- Click Update Google Chrome.
- Important: If you can't find this button, you're on the latest version.
- Click Relaunch.
Contacts Regarding Google Chrome
UO Foundation Helpdesk: 541-302-0338 or helpdesk@uofoundation.org